Patient Information

Patient education is something we take very seriously here at Dentistry with Smiles. Knowing what is going on in your mouth means being able to properly take care of your mouth. We pride ourselves on our experience, ongoing education, and drive to provide the most advanced and proven dental technologies and procedures. We want you to feel welcome during your dental visit and encourage questions about our dentists, staff, procedures, and your dental health.

•	Educational Links
•	Patient Forms
•	Patient Testimonials
•	Our Blog

Tap the links below to read about some of our cosmetic services that our practice offers. (Tap again to close.)

► Educational Links

Dentistry with Smiles is committed to providing our patients with the knowledge and tools to make the best choices when it comes to their dental care in Ferndale. Below we have provided links to other sites that include valuable information regarding maintaining good oral hygiene. We hope you find these sites useful and informative!

American Dental Association
The ADA is the nation's largest dental association. Its website contains a wealth of information on a variety of oral health care topics, as well as in-depth explanations of almost all dental procedures.

Academy of General Dentistry
The Academy of General Dentistry is the second largest dental association in the U.S. They have a specially designed website for the general public, called Know Your Teeth, which contains a variety of dental information, including a comprehensive glossary of dental terms.

American Dental Hygienists' Association
The ADHA represents over 120,000 dental hygienists across the country. The website also contains valuable oral health care information including proper brushing and flossing instructions.

Consumer Guide to Dentistry
The Consumer Guide to Dentistry was designed to help patients better understand the treatments and procedures available in dentistry.

Sonicare
Sonicare is a highly recommended power toothbrush brand.

Oral-B.com
Oral B is another recommended brand of power toothbrush.

Resources for Parents

American Academy of Pediatric Dentistry
Contains answers to questions parents frequently ask about their baby's dental care.

Washington Dental Service Baby Portal
Website dedicated to providing oral health care tips for infants and young children.

Parenting.com
Provides various articles on how to ensure your baby grows up with healthy, strong teeth.

Colgate Kids' Corner
Games and activities for kids to learn about the importance of oral health care.

Mouth Healthy Kids
Includes a variety of animations to engage kids and teach them how to keep their teeth healthy.

► Patient Forms

We are happy to provide our patients with our new patient forms prior to their appointment. Please feel free to download the following documents, print them and fill them out before your visit to our office.

•	Child Health History
•	Adult Health History
•	New Patient Registration

•	Child Health History
•	Adult Health History
•	New Patient Registration

► Patient Testimonials

Compassionate, sensitive, caring and top notch professional care.

- Ramon L.

I hadn't gone to the dentist in an embarrassingly long time and was nervous about finally coming in to face both the dentist and the dentist's billing person. Luckily, I've apparently been taking good enough care of my teef that there wasn't much expensive work to be done! Dr. Ullsmith explained in great detail what repairs my old dental work needed, showed me 2 cavities that need to be taken care of, and a general review of my dental health. It was very informative, very helpful, and not a high-pressure sales pitch.

I really appreciated how she explained what had failed from prior dental work since I had forgotten what all had been done years ago. She was very clear about relating future maintenance of the teeth to what we are fixing on them now.

Dr. Ullsmith's staff is fantastic, especially the office manager who had to contact my dental insurance company a couple of times before things worked out. I fully recommend Dr. Ullsmith!

- Chris M.

► Our Blog

Patient Appointments

Patients are seen by appointment only. We make every effort to be on time for our patients, and we ask the same courtesy from your family. If you cannot keep an appointment, please notify us immediately, giving a minimum of 48 hours notice to avoid any missed appointment fees. We realize that unexpected illnesses and emergencies may occur, but we ask for your assistance in this regard.

Our office strives to schedule appointments at your convenience and when time is available.

Insurance & Patient Co-payments

If you have insurance we will help you determine the coverage you have available. In order to best assist you, it is important that you submit your dental and/or medical insurance information to us with your New Patient Paperwork a minimum of two business days prior to your scheduled appointment. This allows us time to contact your insurance company and obtain a breakdown of the benefits you or your employer purchased from the company. In addition, you will want to bring a dental benefit book that your carrier should be able to provide. Our business team will be happy to help you understand your policy.

Should you be diagnosed with treatment services, we will be able to provide you with a detailed plan which will give you an estimate of how much your insurance company may pay for each procedure, as well as the portion you will be expected to pay at the time of service.

Professional care is provided to you, our patient family, and not to an insurance company. The insurance company is responsible only to the patient as a benefit from the individual or employer plan purchase, and the patient is responsible to the doctor. We will assist you every way we can in filing your dental or medical claim and handling insurance questions from our office on your behalf.

Financial Policy

In an effort to reduce the cost to you, the patient, while maintaining the highest level of professional care, we have established the financial policy as follows:

•	Payment of any account balance is due in full within 20 days of statement date
•	We gladly accept Visa or MasterCard payments
•	Payment plans are available through www.CareCredit.com

Appointments & Consultations

We are happy to schedule a second-opinion consultation with our doctor to discuss treatment diagnosed for you. It is important to us that our patients are committed fully to a recommended course of treatment, and we make every effort to provide all available information on the types of treatment completed at Dentistry with Smiles, as well as options to make appointments comfortable.

All patients that are referred to our office from another practice, or who have self-referred themselves for a second opinion are required to undergo a complete examination by our doctor before she provides her diagnosis opinion. Please ensure that all available x-rays and chart notes from your prior office have been transferred to us prior to the scheduled appointment for review. Please note that many offices require 7–14 business days to transfer records.

It is imperative that we have all available dental (and medical if related to trauma or medically diagnosed disorder) insurance information in a timely manner, as we will be providing you with a comprehensive treatment estimate after your consultation with the doctor.

If you have questions about the consultation services we provide, please email us today or call (360) 312-3187.